Return Policy (Non-Custom Products)
Original sales receipt must accompany returns.
We accept returns for exchange or refund 15 calendar days
after delivery of the product. At our sole discretion after 15 calendar days,
we will offer an exchange or store credit only. Items must be in "new,
unaltered and unused condition". Definition of new, unaltered and unused
showing signs of wear or damage in any way
• within 15
calendar days of the delivery date
noted that it cannot be returned or has a different return policy time period
other than that 15 days noted in that item's
particular item description.
If an item is received damaged or is incorrectly shipped by
us please contact Customer Support immediately. Items that are defective and
shipped from us or items that you did not order but received from us will
qualify for store credit.
Refunds are contingent upon inspection of item(s) once we
Again you MUST contact us within 15 days if you intend to
return ANY item back to our store. Items returned to us AFTER 15 days and
WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is
not at fault.
Return Policy (Custom Products)
We do not accept any returns on Custom Made and Engraved Products unless engraving error is made by us. All custom made and engraved sales are final once proof is validated via email by the customer.